7/24 readiness

Our experts are ready to react and assist you with a guaranteed SLA when an incident occurs. 
It could be really frustrating when your employees need to wait until business hours even when a serious issue is going on. So why would you do that? 

Our agents can deliver a variety of incedent related services , for example coordination, monitoring or overall incident response. We are able to adapt to your business hours and language needs completely since our colleagues are able to take calls in languages such as English, German or Spanish.